Best Innovation in Fashion Retail - Drapers Awards
This award recognises a retailer’s implementation of technological innovation that has made a sustainable impact on the operation of its business and the experience of its customers in the past 12 months. This could include new customer monitoring technology, customer engagement advances, a supply chain innovation, technology to simplify the final point of sale, or a business process innovation. Whatever it is the company that wins will need to demonstrate the impact it has had for their business or their customers.
Criteria against which you will be judged:
- Evidence on how the innovation has impacted the business
- How has the innovation positively affected your business?
- How has the innovation improved your customer experience?
- How the technology creates efficiencies within the business and can be further developed in the future?